Refund Policy

All products sold by Sumaya (sumayaco.com) are digital downloads (PDF guides). Because these are digital goods delivered instantly, we do not offer refunds simply because of a change of mind after the file has been downloaded.

30-Day Money-Back Guarantee

We want you to feel confident in your purchase. If you are not satisfied with your guide, you may request a full refund within 30 days of your purchase date. Simply email us at support@sumayaco.com with your order number, and we will process your refund. You do not need to explain your reasons.

How to Request a Refund

Email support@sumayaco.com with the subject line "Refund Request" and include your order number and the email address used at checkout. Refunds are typically processed within 3-5 business days and will be issued to the original payment method.

Non-Refundable Situations

Refund requests made more than 30 days after purchase will not be honored. If you did not receive your download link, please contact us first at support@sumayaco.com so we can resend it before requesting a refund.

Contact

If you have any questions about our Refund Policy, please contact us at support@sumayaco.com.